Terms & Conditions
Effective Date: 2/1/2025
These Terms & Conditions (“Terms”) govern your use of the Horizon Peak website and services. By accessing our website or booking a tour, you agree to comply with these Terms.
1. Booking & Payment
- All bookings require a deposit or full payment as per our pricing policy.
- Payment must be made through approved methods (credit/debit card, PayPal, bank transfer).
- Prices are subject to change until payment is confirmed.
2. Cancellations & Refunds
- Cancellation policies vary per tour package and will be outlined in your booking confirmation.
- Refunds (if applicable) will be processed based on the cancellation timeline.
- No-shows or last-minute cancellations may result in no refund.
3. Traveler Responsibilities
- Passengers must ensure they have valid passports, visas, and required vaccinations.
- Travelers must follow local laws and respect tour guides’ instructions.
- Horizon Peak is not liable for any loss, injury, or damage incurred during tours.
4. Changes to Itineraries
- We reserve the right to modify itineraries due to unforeseen circumstances (weather, safety concerns, government regulations).
- If a major change occurs, we will notify you as soon as possible and offer alternatives.
5. Liability Disclaimer
Horizon Peak acts as an intermediary between clients and service providers (hotels, airlines, transport companies). We are not liable for:
✔ Flight delays or cancellations.
✔ Loss of luggage or personal belongings.
✔ Injuries, accidents, or illnesses during the tour.
6. Intellectual Property
All website content (text, images, logos) is the property of Horizon Peak and may not be copied or used without permission.
7. Governing Law
These Terms are governed by the laws of Kenya. Any disputes will be resolved in the applicable courts of jurisdiction.
8. Contact Information
For inquiries regarding these Terms, please contact us at info@horizonpeaktours.com